Refund & Cancellation Policy

Effective 2026-09-16 · versionzero, a sole proprietorship owned by Nathan Hankla, Gorham, Maine, USA.

Because we provide custom consulting services, fees cover time and work performed. You may cancel a project at any time in writing.

On cancellation, you are charged for work completed up to that date; any unused portion of a deposit is refunded within 14 days. Work already delivered and approved is non-refundable. If you believe an invoice is incorrect, contact us within 14 days and we'll make it right.

Questions about billing or refunds: nhankla@ver0.com or (207) 409-6018.